Return Policy | HRE Performance Wheels

Automotive

Our Commitment to Customer Satisfaction

At Kiwi Steves Hot Rod Shop, we pride ourselves on providing top-notch customer service. We understand that sometimes you may need to return or exchange a product, and we are here to assist you throughout the process. This return policy specifically pertains to HRE Performance Wheels, ensuring that your experience with us is hassle-free and your satisfaction is guaranteed.

Returns and Exchanges

We offer a straightforward and easy return and exchange process for HRE Performance Wheels. If for any reason you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days from the date of delivery. Please note that the wheels must be unused, in their original packaging, and in a resalable condition.

To initiate a return or exchange, simply contact our customer service team either by phone or email. Our friendly representatives will guide you through the necessary steps and provide you with a return authorization number. This number is essential for processing your return or exchange effectively.

Once you have obtained the return authorization number, securely pack the wheels in their original packaging to prevent any damage during transit. Make sure to include all the necessary documentation and the return authorization number on the package. We strongly recommend using a reliable shipping method with tracking to ensure the safe return of the product.

Upon receiving the returned HRE Performance Wheels, our team will inspect the items to confirm their condition. If they meet our return policy criteria, we will process the refund or exchange promptly. Refunds will be issued to the original payment method, while exchanges will be processed based on the availability of the desired product.

Warranty Information

As an authorized dealer of HRE Performance Wheels, we honor the manufacturer's warranty on all eligible products. HRE Performance Wheels are renowned for their exceptional quality and craftsmanship, and their warranty further reflects their commitment to customer satisfaction.

The specific warranty period and coverage may vary depending on the HRE Performance Wheels model and product line. We recommend referring to the official HRE Performance Wheels website for the most accurate and up-to-date warranty information. Alternatively, you can reach out to our customer service team, and we will be happy to provide you with the relevant details.

In the rare event that you encounter any issues with your HRE Performance Wheels covered by the warranty, please contact our customer service team immediately. We will guide you through the warranty claim process and ensure a swift resolution to address any concerns.

Contact Us

If you have any further questions or require assistance regarding our return policy for HRE Performance Wheels, please feel free to reach out to our dedicated customer service team. We are available by phone during our business hours or by email at any time. Your satisfaction is our top priority, and we are always here to help.

Thank you for choosing Kiwi Steves Hot Rod Shop as your trusted source for eCommerce & Shopping - Vehicles & auto parts. We appreciate your business and look forward to serving you in the future.

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